Additional Coronavirus Precautions for PCM Training
Recommendations for PCM Instructors and OTC’s


Because of the PCM certification requirement for physical demonstrations, as well as physical practice and practical examinations we recognize potential concerns for the safety and health of Instructors and Practitioners, as well as the staff and consumers/students they serve. With ongoing developments about coronavirus (COVID-19), we understand that many organizations may decide to reschedule their training. However, in instances in which it is determined to proceed with the training, we encourage Instructors and OTC’s to follow health authority best practices and recommendations.

What we know about COVID-19

  • The virus is spread when three conditions occur:
    • Close, within about six feet, person-to-person contact,
    • Coughing, sneezing, or talking by an infected person that results in the production of respiratory droplets that contain the infection, and
    • The contact of these droplets with an infected individual (mouths, noses, hands).
  • It is possible to spread COVID-19 when the infected person is not showing symptoms.

PCMA’s recommendations to promote and support a healthy training environment

Regarding Professional Crisis Management training, PCMA offers the following recommendations:

  1. Class Size- Because of the PCM certification requirement for practice and demonstration of physical procedures, as well as the practical examination, it is a challenge to ensure complete compliance with social distancing guidelines. Given this challenge, we offer the following recommendations.
  • Limit the number of participants to promote a more relaxed atmosphere. This decision is ultimately based on your level of comfort. PCMA recommends limiting class size in a manner that allows smaller grouping for the practice and demonstration of the physical procedures.  For trainings with two available Instructors, consider limiting the number of participants to twelve. During the practice of physical procedures, organize participants into smaller groups (three or four participants per group).  Instructors may also consider separating the participants into two separate groups of six (one group per Instructor).
  1. Training Location Selection– Training area must provide adequate square footage to allow participants to maintain safe, social distance from one another.
  • Ensure that there is enough space to allow each participant to maintain six feet between themselves and the person seated next to them.
  • Ensure that there is enough space to allow for the training to be conducted without requiring participants to have to move or disrupt the arranged seating area to practice the physical procedures. If this is not possible, it is recommended that the physical procedures be conducted in another area altogether.
  1. Pre-course screening – Before participants are eligible to attend a scheduled training, they should be required to:
  • Complete a General Health Questionnaire
  • Have they traveled over the last 30-days?
  • Have they had any contact with someone who has been sick and/or has recently traveled?
  • Have they had a fever within the past 14-days?
  • Have they lost their sense of taste or smell?
  • Do they have a cough or any difficulties breathing?
  • Have their temperature taken prior to entering the training location.
  • Participants who have a temperature above 99º F should not attend the training
  1. Training area preparation– Training area must be prepared not only prior to the participants arrival but also throughout the training to promote and support a healthy training environment.
  • Ensure that the training space is cleaned and disinfected (especially high-contact areas such as doorknobs, tables, chairs, etc.).
  • Ensure the availability of cleaning supplies (disinfectant sprays or wipes for use on the worktables/desks, mats, etc.) to be used throughout the training.
  • Ensure the availability of hand sanitizer per worktable in the training area and practical area.
  • Ensure the availability of one box of tissues placed at each worktable/desk.
  • Ensure the availability of disposable facemasks that can be used during the physical procedures.
  • Ensure that seating area is arranged prior to the arrival of participants (a manual and writing utensil should be placed on everyone’s desk). If highlighters are to be used, each participant should have their own highlighter.
  1. Pre-Course announcement to participants – send out a general announcement to participants to inform them of the safety measures taken to help ensure a healthy training environment and to set training expectations:
  • Inform participants of the pre-course screening requirement.
  • Inform participants that if they are not feeling well, it is their responsibility not to attend the training.
  • Inform participants that it is their responsibility to excuse themselves from the training if they are feeling ill, have a fever, cough, shortness of breath or other upper-respiratory illness symptoms.  
  • Inform participants that the Instructor reserves the right to dismiss anyone from the training if there is a concern about the health of that participant.
  • Inform participants if they will be expected to bring their own PPE (i.e., masks, gloves) or if these supplies will be provided.
  • Encourage participants to wear proper attire for training and to consider bringing an extra lightweight/long sleeved shirt if possible, which will only be worn during physical procedures).
  • Encourage participants to practice social distancing unless contact is required during training.
  • Remind participants to put on a glove, use a tissue or hand towel to open doors, especially bathroom doors.
  1. Promoting the practice of social distancing- to the extent possible, instructors should take steps to encourage the practice of social distancing throughout the training to maintain a healthy training environment.
  • Ensure participants maintain a minimum of six feet between themselves and the person seated next to them during the didactic portion of the course.
  • Utilize your Instructors DVD for demonstration purposes prior to the practice of the physical procedures. If the DVD is not used, encourage the participants to spread out during the demonstration/explanation of the procedure.
  • Utilize face masks during practice and demonstration of physical procedures.
  • Pair participants for the practice of physical procedures and maintain these pairs throughout training.
  • Ensure adequate spacing between each paired group of participants during practice reps (i.e., six feet between each group). If there is an option to practice and perform the procedures outdoors, this is acceptable and encouraged.
  • Clean and disinfect safety mats after each use.

For other relevant information click this link.

Please contact the PCMA office if you have any questions or if we can be of assistance in any manner.

Best regards,


Neal Fleisig

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