PCM Client Feedback & Testimonials

Search Criteria: Good Prevention

"I have been a trainer in CPI, Safety Care, TCI, Mandt, and Professional Crisis Management. I can say with 15 years of experience implementing each of these procedures, that Professional Crisis Management is by far the most effective methodology in keeping folks safe, and decreasing crises. It also is the only form of crisis management that has peer reviewed publications evidencing demonstrated reduction in restraints, injuries (both to staff and consumers), and promotes pro-active procedures to reduce the likelihood physical intervention is needed. Also, with Professional Crisis Management, there are no pain causing holds, or any holds that hold the person off balance, or put undue pressure on joints."

Travis Blevins
Executive Director



"The (Palm Beach County) school district annually trains approximately 375 staff in initial PCM procedures and re-certifies approximately 450 staff. In my 16 years as a PCM instructor, which includes 15 years in my current position, no students or staff have been injured implementing PCM procedures. I am very familiar with other restraint procedures; in fact I was a certified trainer in others. I do not think that any other crisis management programs are as safe, effective, or implemented with the individual's dignity in mind. PCM is a complete crisis management system in which the verbal de-escalation is as important as any physical interventions. PCMA staff are always available via telephone and e-mail to answer any of our questions or to provide assistance...It is without hesitation that I would recommend Professional Crisis Management to any school district or institute that has exceptional students with various degrees of dangerous behaviors."

Pamela R. Tepsic
Director of Special Education



"PCM has given the ADT (adult day training) staff a better understanding of the use of prevention strategies. As an instructor, I focus on the verbal strategies with staff. The number of hands on interventions in ADT has decreased due to the use of PCM non-physical strategies."

Dierdra Walker
Program Director



"Since adopting PCM we have seen a steady decline in the number of times per month that we have to physically control any of our residents... Our reisdents are learning to regain self control quicker... The use of PCM has resulted in fewer staff injuries and fewer resident to resident injuries. There have been no injuries to residents as a result of PCM procedures... If you want positive and rapid results, this is where to go for help."

Brian H. Jacobson
Senior Behavior Analyst/Ph.D., BCBA



"Use of PCM skills has reduced injuries to staff and individuals while encouraging prevention and de-escalation."

Bruce Hinchliffe




"We have had great success with PCM at our organization. I love the emphasis on prevention and other non-physical strategies. We use applied behavior analysis at our school, so I think it's great that PCM training parallels our own staff training."

Dana Wilson
Resource Specialist



"I have been providing behavioral services to a diverse array of disability groups for the past 25 years. I have been certified since 1989 and board certified since 2003. As a Behavior Analyst, I have a deep appreciation for the principles incorporated throughout PCM that have a teaching versus punitive basis. The focus is on building and maximizing relationships, preserving human dignity, and keeping individuals free from pain using the least restrictive procedures... The pro-active approaches are what sets it apart. There have been numerous times during application in various facilities when I have directly observed the behavior of individuals being shaped into more appropriate repertoires through the use of PCM procedures...Thank you PCMA. You have made a difficult job a whole lot easier."

Camille Pedone
Senior Behavior Analyst, MA, BCBA