PCM Client Feedback & Testimonials

Search Criteria: Reduces Restraints

"Since adopting PCM we have seen a steady decline in the number of times per month that we have to physically control any of our residents... Our reisdents are learning to regain self control quicker... The use of PCM has resulted in fewer staff injuries and fewer resident to resident injuries. There have been no injuries to residents as a result of PCM procedures... If you want positive and rapid results, this is where to go for help."

Brian H. Jacobson
Senior Behavior Analyst/Ph.D., BCBA



"Since we started using PCM, the quantity of restraints has decreased. There's rare occasions that we even have to use the physical crisis management because the prevention and de-escalation is so beneficial."

Jennifer Rainey
Mental Health Technician



"I have noticed a decrease in the amount of physical management that we have used since beginning PCM. In my experience, it works well."

Erik Albaugh
Home Manager



"PCM strategies have made a huge impact on reducing the number of actual physical restraints in our facility. The continuum of least restrictive to most restrictive has been very effective in de-escalating our students prior to crisis."

Erin Stabnow
Education Coordinator



"With the assistance of PCM (non-physical and prevention strategies specifically), Our facility has been able to reduce the need for physical intervention by more than 85% over the past 3 months."

John Rivard
Director of Residential Services



"I have been a trainer in CPI, Safety Care, TCI, Mandt, and Professional Crisis Management. I can say with 15 years of experience implementing each of these procedures, that Professional Crisis Management is by far the most effective methodology in keeping folks safe, and decreasing crises. It also is the only form of crisis management that has peer reviewed publications evidencing demonstrated reduction in restraints, injuries (both to staff and consumers), and promotes pro-active procedures to reduce the likelihood physical intervention is needed. Also, with Professional Crisis Management, there are no pain causing holds, or any holds that hold the person off balance, or put undue pressure on joints."

Travis Blevins
Executive Director



"Our public school system provides instruction for 50,000 plus students. the Student Response Team provides consultation for up to 5% of that population, many of whom require crisis management and intervention. PCMA has trained staff from our school system for 12 years and as a result, there has been a dramatic reduction in crisis behaviors."

Angie Delloso
Student Response Team



"Use of PCM skills has reduced injuries to staff and individuals while encouraging prevention and de-escalation."

Bruce Hinchliffe




"PCM has given the ADT (adult day training) staff a better understanding of the use of prevention strategies. As an instructor, I focus on the verbal strategies with staff. The number of hands on interventions in ADT has decreased due to the use of PCM non-physical strategies."

Dierdra Walker
Program Director



"For 35 years, I have served as a consulting behavior analyst for schools, residential programs and hospitals. In 1991, I began recommending Professional Crisis Management. Programs reported many fewer client and staff injuries. In my opinion, PCM provides the most effective and humane procedures for avoiding and stabilizing crisis situations."

Patrick McGreevy
Consulting Behavior Analyst/Ph.D./BCBA



"I have had very positive experiences using PCM. The number of physical restraints have decreased while staff interactions have been more skillful and positive."

Walter Hall