PCM Client Feedback & Testimonials

Search Criteria: Behavior Tools Program

"I just wanted to tell you how much the staff enjoyed taking (the BehaviorTools) course where I work. We have instructed 4 classes so far, and our staff has approached us to tell us that they learned a lot. When I first saw your class advertised, I was hoping to find a training tool that would really help direct care staff to deal more effectively with challenges they face each day at work. Your approach to teaching about coercion and alternative strategies was clear and respectfully presented to your audience in the DVD. The three basic tools were also presented very clearly and staff enjoyed the role play scenarios. We added some of our own role plays that were based on the clients we serve at our agency. Thanks again for taking the time and putting forth the effort to create such a wonderful teaching tool."

Christine Drake
BCaBA/Assistant Director of Behavioral Services



"In our district we have 26 trainers certified to instruct Basic BehaviorTools courses. Our trainers really enjoy training BehaviorTools! Since being trained last year, we have facilitated a total of 14 classes. We currently have 15 dates on the calendar for the upcoming school year and plan to add more classes. Our staff who have taken the training made many positive comments. One thing we hear is that it is the best training they have ever been to! People who have not been to the training are interested in attending because of what they hear from others. I think what makes the BehaviorTools awesome is the fact that it teaches staff what not to do and what to do. It breaks down the information into small bits. The practice and role play help staff learn how to use what is being taught. Having the instructor on the video helps ensure the classes are consistent and uniform. We are really looking forward to being trained and training the second BehaviorTools course!"

Lynn Patti
M. Ed., BCBA/Specialist, Behavioral Disabilities



"In our program alone, this course (BehaviorTools) has already touched the lives of many through staff interaction with consumers and parent interactions with their children. I truly believe these tools can change the world, one interaction at a time."

Tristan Marriott
Program Supervisor



"I coordinate our agency's PCMA training courses. Participants frequently tell me that the BehaviorTools course is the best training they have ever received! Administration has said that the course has improved staff members' ability to interact with consumers in a positive and respectful way, and they reported improvements in staff/consumer relationships. In turn, consumers are often observed to have more positive behaviors at home and in their various programs. This training improves consumer and staff quality of life."

Kathy Powers
Resource Development and QA Supervisor