What is PCM ~ the History of Professional Crisis Management
Our History since 1981
Starting in 1981, Neal
Fleisig, an experienced therapist and certified Behavior Analyst,
structured a system of clinical physical interventions that were
based on a set of ethical principles, behavior analytic teaching
methodologies (including shaping and fading), biofeedback
strategies, and safe bio-mechanical movements. These physical
interventions were an extension of clinical client-centered
therapies. They required that the person in crisis direct the
physical intervention. As in the case of biofeedback therapy, the
person in crisis is an active participant in the intervention and is
not simply subject to it. Under these conditions individuals would
often have a significantly less difficult crisis, have shorter
episodes without injury, and recover quickly, thereby re-entering
ongoing clinical and educational activities more easily.
The non-physical components of the system were also founded on a set of ethical principles emphasizing the importance of choice, basic human rights and behavior analytic strategies. These strategies were based on similar techniques used in main stream behavior analysis and cognitive behavioral therapies but structured for application in uncertain and unpredictable situations.
Both the physical and non-physical procedures were standardized over a number of years through clinical services conducted at the Intensive Residential Behavioral Treatment Center located in Pembroke Pines, FL, and two of the largest school systems in the United States, Broward County School District and Palm Beach County School District, with a combined enrollment of nearly 500,000 students.
Users of the Professional Crisis Management Association’s crisis management systems and services have maintained the highest level of effective and safe intervention and support services.
The effectiveness and safety of the PCM system is evidenced by research published in the only peer reviewed clinical study comparing outcomes across different crisis intervention systems.
This study was published in the Journal of Clinical Outcomes and is available here
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Testimonials | ||
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"The Mt. Pleasant Center is currently using the Nexxus Gate, LLC Incident Management System and Restraint Tracking System. These programs have been a life saver! They have saved us an enormous amount of time in entry, tracking and report building. The ability to export the information into a word document has allowed the data and reports to be shared quickly and accurately with the persons and committees that need the information to continue to improve the quality of the services we provide to our residents. The personal service received for adapting the program to meet our needs has been excellent. Nexxus Gate exceeded all expectations for speed, accuracy and a true understanding of what we needed the programs to do! " Dawn Gilstad Quality Assurance and Risk Management | ||
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"I became acquainted with Fred and Lisa Schmidt years ago while attending a Florida Association for Behavior Analysis Conference in Orlando, Florida.
They presented their Scan Graphix system at the conference and I was quite impressed with its capabilities. I presented the software to my ESE section and they, too, were impressed and we decided to purchase a number of site licenses and 20 scanners to accommodate the needs of our district. At the time I was hand charting data on well over 80 students and was looking for a way to lighten this load. Scan Graphix was the answer and still is. Our Scan Graphix system has worked flawlessly over time. The few technical issues the software presented were handled in a timely and professional manner and system down time was never more than a day in better than 4 years. That’s excellent. System installation was quick and efficient and maintenance quite minimal. I would strongly recommend Scan Graphix to anyone needing to handle and display data for a large number of clients across multiple locations in a timely, cost-effective and efficient manner." Chip Bryan Behavior Analyst |