What is PCM ~ the History of Professional Crisis Management
Our History since 1981
Starting in 1981, Neal
Fleisig, an experienced therapist and certified Behavior Analyst,
structured a system of clinical physical interventions that were
based on a set of ethical principles, behavior analytic teaching
methodologies (including shaping and fading), biofeedback
strategies, and safe bio-mechanical movements. These physical
interventions were an extension of clinical client-centered
therapies. They required that the person in crisis direct the
physical intervention. As in the case of biofeedback therapy, the
person in crisis is an active participant in the intervention and is
not simply subject to it. Under these conditions individuals would
often have a significantly less difficult crisis, have shorter
episodes without injury, and recover quickly, thereby re-entering
ongoing clinical and educational activities more easily.
The non-physical components of the system were also founded on a set of ethical principles emphasizing the importance of choice, basic human rights and behavior analytic strategies. These strategies were based on similar techniques used in main stream behavior analysis and cognitive behavioral therapies but structured for application in uncertain and unpredictable situations.
Both the physical and non-physical procedures were standardized over a number of years through clinical services conducted at the Intensive Residential Behavioral Treatment Center located in Pembroke Pines, FL, and two of the largest school systems in the United States, Broward County School District and Palm Beach County School District, with a combined enrollment of nearly 500,000 students.
Users of the Professional Crisis Management Association’s crisis management systems and services have maintained the highest level of effective and safe intervention and support services.
The effectiveness and safety of the PCM system is evidenced by research published in the only peer reviewed clinical study comparing outcomes across different crisis intervention systems.
This study was published in the Journal of Clinical Outcomes and is available here
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Testimonials | ||
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"I wanted to let you know that I have been, and continue to be, extremely impressed by the integrity with which the Professional Crisis Management Association conducts both their clinical training and the customer service aspect of their business. Whenever someone asks me about Professional Crisis Management training or the Professional Crisis Management Association, I tell them in all honesty that I feel that the organization is run by people who genuinely respect other people (practitioners, clients, trainees, patients, etc.). As a Professional Crisis Management Instructor, it is nice to be a part of a company that conducts business and clinical practice with high ethical standards. You all are doing an excellent job maintaining an impressive and dignified reputation." Rebekah Wotton M. Ed., BCBA, Asst. Director of ABA | ||
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"We have been using PCM at Behavior Services of Brevard since 1998 with great results. The criterion-based training allows us to assess staff performance both during and after crises, facilitating immediate after-incident feedback. Since opening our Intensive-Behavioral ADT in 2003, we have had no known consumer or staff injuries from utilizing PCM in crisis situations, even though we work with some of the most behaviorally-challenged individuals in our county. This has cut our workers compensation costs dramatically. In our experience, the value of PCM far outweighs the nominal cost of training. The peace of mind is free.
" Dr. Karen Wagner Director |