BehaviorTools™ Philosophy
PCMA believes that people have the best behavior and quality of life when those around them understand their behavior and interact with them in non-coercive ways.
People have fewer problem behaviors and ultimately need fewer physical crisis management interventions when staff and caregivers are skillful in managing behavior and interacting non-coercively.
PCMA’s BehaviorTools™ curriculum supports PCMA’s philosophy, mission and values by setting the highest training and certification standards in the field and employing the most sound, scientifically based and time proven strategies to help people achieve the best possible quality of life.
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Testimonials | ||
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"The Guiding Principles really explain it all (Respect, Dignity, Choice, Least Restrictive Alternative, and Feedback). I truly promote them when teaching to other participants. It has helped me to show people positive ways to intervene and deal with crisis behaviors. Staff's feedback from the experience of using Professional Crisis Management is that it is valuable and positive." Melody Ferguson Staff Development Coordinator | ||
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"We have been using PCM at Behavior Services of Brevard since 1998 with great results. The criterion-based training allows us to assess staff performance both during and after crises, facilitating immediate after-incident feedback. Since opening our Intensive-Behavioral ADT in 2003, we have had no known consumer or staff injuries from utilizing PCM in crisis situations, even though we work with some of the most behaviorally-challenged individuals in our county. This has cut our workers compensation costs dramatically. In our experience, the value of PCM far outweighs the nominal cost of training. The peace of mind is free.
" Dr. Karen Wagner Director |